Privacy Policy
Effective Date: April 13, 2025
This Privacy Policy describes how NhaTaxi ("Company", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our platform, applications, or services (the "Service").
1. Information We Collect
We may collect the following categories of information:
- Personal Information: name, email address, phone number, and profile photo
- Payment Information: credit/debit card details and billing address
- Location Data: real-time and historical GPS data
- Ride History: trip records, feedback, and ratings
- Technical Data: IP address, device ID, browser type
2. How We Use Your Information
- To provide and manage the Service
- To process payments and transactions
- To ensure safety and security for users and drivers
- To communicate with you and provide support
- To personalize your experience
- To comply with legal obligations
3. Sharing of Information
We may share your information with:
- Drivers and riders involved in your trips
- Third-party service providers (e.g., payment processors, analytics tools)
- Law enforcement or government authorities if required by law
- Affiliates and business partners
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your information
- Withdraw consent where applicable
To exercise your rights, please contact us at the email below.
6. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: nhataxi@nhataxi.cv
Address: Praia, Santiago, Cabo Verde